Privacy Policy

Last Updated: July 22, 2025

At Smillar, your privacy is a top priority. This policy explains how we collect, use, and protect your personal information when you visit or shop on our website.

1. Information We Collect

When you interact with smillar.com, we might gather the following types of information:

• Personal Details: This includes your name, email address, phone number, and shipping/billing address.
• Payment Information: Handled securely by trusted third-party payment gateways (like Stripe, PayPal). We never store your credit card details on our servers.
• Order Information: Specifics about your purchases, order dates, and transaction history.
• Device Data: Your IP address, browser and device type, pages you visit, and time spent on our site.

2. How We Use Your Information

We use the information we collect for essential purposes, such as:

• Fulfilling and delivering your orders.
• Sending you order confirmations, shipping updates, and customer support communications.
• Responding to your inquiries or requests.
• Improving our website and enhancing your overall shopping experience.
• Sending you marketing or promotional emails (only if you’ve given us permission).
• Detecting, preventing, and addressing any fraudulent or unauthorized activities.

3. How We Protect Your Data

We take strong security measures to keep your personal information safe from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transfers.
• Secure server infrastructure.
• Restricted access to personal information.
• Relying on trusted third-party payment processors for all financial transactions.

4. Sharing Your Information

We do not sell, rent, or trade your personal information with outside parties. We may only share your data in these specific situations:

• With necessary service providers (like shipping partners and payment processors) solely to fulfill your order.
• To comply with legal obligations or prevent fraudulent activities.
• When we have your explicit consent to do so.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your Browse experience. Cookies help us:

• Remember your preferences and what’s in your cart.
• Understand how you use our site.
• Provide personalized recommendations.

You can manage or disable cookies at any time through your browser settings.

6. Your Privacy Rights

You have the right to:

• Access, update, or ask us to delete your personal information.
• Withdraw your consent for marketing communications.
• Request a copy of the data we hold about you.

To exercise any of these rights, please contact us at support@smillar.com.

7. Third-Party Links

Our website might contain links to other websites (like social media platforms). We’re not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information with them.

8. Children’s Privacy

Our website isn’t intended for children under the age of 13. We don’t knowingly collect personal information from minors. If we learn we’ve received such data, we’ll delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or comments about this notice, you may contact us by:

• Email: support@smillar.com
• Contact Us Page: Visit the “Contact Us” page on our website.
• Support Time: 9:00 AM – 6:30 PM (EST), Monday – Friday